Your Questions Answered
At MeddyShop.com, we want to make your experience seamless. Below are answers to common questions about our USA-based online pharmacy services.
🛒 Ordering & Prescriptions
1. How do I order prescription medications?
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Upload your prescription during checkout, or we can contact your doctor for verification.
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For controlled substances, additional ID verification may be required.
2. Can I transfer my existing prescription?
Yes! Email us your prescription details at [email protected], and we’ll handle the transfer.
3. Do you offer generic medications?
Yes, we provide FDA-approved generics (when available and authorized by your doctor).
💳 Payments & Insurance
4. What payment methods do you accept?
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Credit/debit cards (Visa, Mastercard, Amex)
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PayPal, HSA/FSA cards
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We do not accept cryptocurrency or cash.
5. Do you accept insurance?
We currently do not directly bill insurance, but we provide itemized receipts for reimbursement.
🚚 Shipping & Delivery
6. Where do you ship?
We ship only within the USA (all 50 states).
7. How long does delivery take?
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Standard: 3-5 business days (free on orders over $50)
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Expedited: 2-3 business days ($9.99)
8. Is packaging discreet?
Yes! All orders ship in plain, unmarked boxes with no pharmacy branding.
💊 Medication Safety
9. Are your medications genuine?
Absolutely! We source only FDA-approved medications from licensed U.S. suppliers.
10. What if I receive damaged/incorrect medication?
Contact us within 48 hours at [email protected] for a replacement or refund.
🔒 Privacy & Security
11. Is my health information secure?
Yes! We comply with HIPAA and use SSL encryption to protect your data.
12. Can I cancel an order?
Orders can be canceled within 1 hour of placement if not yet processed.
